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Delivery & Return
Typical delivery:
Switzerland: 2 – 5 business days
EU/EEA & UK: 5 – 10 business days
Expected delivery time is shown at checkout. Express and insured shipping are available.
Yes. avisec offers optional express and fully insured shipping. You can select it during checkout or request it for urgent deliveries.
Yes. All shop prices include shipping costs.
Yes. If a product arrives damaged or incomplete, you have 14 days to return your purchase. We will refund you within 14 days of your return. You may also request a replacement for damaged products.
Yes. avisec provides optional on-site installation through certified partners worldwide. Contact us to find the right partner.
Alternatively, every camera and cloud package includes a quick-start guide and video tutorials for easy self-installation.