{"id":229,"date":"2025-04-16T18:15:42","date_gmt":"2025-04-16T17:15:42","guid":{"rendered":"https:\/\/avisec.com\/en\/?page_id=229"},"modified":"2026-09-04T09:20:36","modified_gmt":"2026-09-04T08:20:36","slug":"support","status":"publish","type":"page","link":"https:\/\/avisec.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<!--themify_builder_content-->\n<div id=\"themify_builder_content-229\" data-postid=\"229\" class=\"themify_builder_content themify_builder_content-229 themify_builder tf_clear\">\n                    <div  data-lazy=\"1\" class=\"module_row themify_builder_row row-white tb_cwao870 tb_first tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-2 tb_xofk870 first\">\n                    <!-- module plain text -->\n<div  class=\"module module-plain-text tb_8p99736 \" data-lazy=\"1\">\n        <div class=\"tb_text_wrap\">\n    <h2>\n\tReport an issue\n<\/h2>\n<script type=\"text\/javascript\" src=\"\/\/m.avisec.com\/form\/generate.js?id=21\"><\/script>    <\/div>\n<\/div>\n<!-- \/module plain text -->        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-2 tb_lwg7870 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_36t1870   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h1><span style=\"font-size: 34px; letter-spacing: 0px;\">Contact us personally<\/span><\/h1>\n<p class=\"\" data-start=\"461\" data-end=\"560\">A team of experts is happy to help, by phone or email:<\/p>    <\/div>\n<\/div>\n<!-- \/module text --><!-- module text -->\n<div  class=\"module module-text tb_eov2870   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><span style=\"font-weight: bold;\"><span data-start=\"697\" data-end=\"727\"><br>Head office in Switzerland<br><\/span><\/span>Phone:\u00a0<a style=\"font-weight: 300;\" href=\"tel:+41565005020\">+41 56 500 50 20<\/a><br>E-mail:\u00a0<a style=\"font-weight: 300;\" href=\"mailto:sales@avisec.com\">sales@avisec.com<\/a><\/p>\n<p><strong>avisec ag<\/strong><br>Ruggh\u00f6lzli 2<br>5453 Remetschwil<br>Switzerland<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tf_w col_align_top tb_col_count_1 tb_97ne647\">\n                <div  data-lazy=\"1\" class=\"module_column sub_column col-full tb_037i647 first\">\n                    <!-- module buttons -->\n<div  class=\"module module-buttons tb_o51r870 buttons-horizontal solid round  rounded buttons-fullwidth\" data-lazy=\"1\">\n        <div class=\"module-buttons-item tf_in_flx\">\n                                                All systems OK                                        <\/div>\n            <\/div>\n<!-- \/module buttons -->\n<!-- module buttons -->\n<div  class=\"module module-buttons tb_gypf870 buttons-horizontal solid   buttons-fullwidth\" data-lazy=\"1\">\n        <div class=\"module-buttons-item tf_in_flx\">\n                        <a href=\"\/en\/resources\/\" class=\"ui builder_button tf_in_flx yellow\" >\n                                                Knowledge Base                                        <\/a>\n                <\/div>\n            <\/div>\n<!-- \/module buttons -->\n        <\/div>\n                    <\/div>\n        <!-- module text -->\n<div  class=\"module module-text tb_zux0870   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><span style=\"font-weight: bold;\">German Office<br><\/span>Phone: <a href=\"tel:+4976237580000\">+49 7623 758 0000<\/a><\/p>\n<p><b>avisec GmbH<br><\/b>R\u00f6merstra\u00dfe 90<br>79618 Rheinfelden (Baden)<br>Germany<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n        <\/div>\n<!--\/themify_builder_content-->","protected":false},"excerpt":{"rendered":"<p>Contact us personally A team of experts is happy to help, by phone or email:<\/p>\n","protected":false},"author":1,"featured_media":2887,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"editor_notices":[],"footnotes":""},"class_list":["post-229","page","type-page","status-publish","has-post-thumbnail","hentry","has-post-title","has-post-date","has-post-category","has-post-tag","has-post-comment","has-post-author",""],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.6 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Support | avisec International<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/avisec.com\/en\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support\" \/>\n<meta property=\"og:description\" content=\"Contact us personally A team of experts is happy to help, by phone or email:\" \/>\n<meta property=\"og:url\" content=\"https:\/\/avisec.com\/en\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"avisec International\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/avisec.ch\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-04T08:20:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/avisec.com\/en\/wp-content\/uploads\/sites\/4\/2025\/11\/avisec-callback-wide.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/avisec.com\\\/en\\\/support\\\/\",\"url\":\"https:\\\/\\\/avisec.com\\\/en\\\/support\\\/\",\"name\":\"Support | avisec International\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/avisec.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/avisec.com\\\/en\\\/support\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/avisec.com\\\/en\\\/support\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/avisec.com\\\/en\\\/wp-content\\\/uploads\\\/sites\\\/4\\\/2025\\\/11\\\/avisec-callback-wide.jpg\",\"datePublished\":\"2025-04-16T17:15:42+00:00\",\"dateModified\":\"2026-09-04T08:20:36+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/avisec.com\\\/en\\\/support\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/avisec.com\\\/en\\\/support\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/avisec.com\\\/en\\\/support\\\/#primaryimage\",\"url\":\"https:\\\/\\\/avisec.com\\\/en\\\/wp-content\\\/uploads\\\/sites\\\/4\\\/2025\\\/11\\\/avisec-callback-wide.jpg\",\"contentUrl\":\"https:\\\/\\\/avisec.com\\\/en\\\/wp-content\\\/uploads\\\/sites\\\/4\\\/2025\\\/11\\\/avisec-callback-wide.jpg\",\"width\":1200,\"height\":628,\"caption\":\"Man wearing an orange safety vest, talking on a smartphone, standing in front of a neutral background.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/avisec.com\\\/en\\\/support\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/avisec.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/avisec.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/avisec.com\\\/en\\\/\",\"name\":\"avisec Construction Cameras & Time-Lapse Solutions\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/avisec.com\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/avisec.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/avisec.com\\\/en\\\/#organization\",\"name\":\"avisec\",\"url\":\"https:\\\/\\\/avisec.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/avisec.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/avisec.com\\\/en\\\/wp-content\\\/uploads\\\/sites\\\/4\\\/2025\\\/11\\\/avisec-icon.png\",\"contentUrl\":\"https:\\\/\\\/avisec.com\\\/en\\\/wp-content\\\/uploads\\\/sites\\\/4\\\/2025\\\/11\\\/avisec-icon.png\",\"width\":512,\"height\":512,\"caption\":\"avisec\"},\"image\":{\"@id\":\"https:\\\/\\\/avisec.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/avisec.ch\\\/\",\"https:\\\/\\\/www.instagram.com\\\/avisec_ag\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/avisec\\\/\",\"https:\\\/\\\/vimeo.com\\\/avisec\",\"https:\\\/\\\/www.youtube.com\\\/c\\\/avisecag\"],\"description\":\"avisec is a leading provider of professional construction site cameras, time-lapse solutions, panoramic webcams, and high-precision crane cameras. 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