{"id":183,"date":"2025-04-16T19:15:34","date_gmt":"2025-04-16T17:15:34","guid":{"rendered":"https:\/\/avisec.com\/de\/?page_id=183"},"modified":"2026-10-07T14:40:49","modified_gmt":"2026-10-07T12:40:49","slug":"support","status":"publish","type":"page","link":"https:\/\/avisec.com\/de\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<!--themify_builder_content-->\n<div id=\"themify_builder_content-183\" data-postid=\"183\" class=\"themify_builder_content themify_builder_content-183 themify_builder tf_clear\">\n                    <div  data-lazy=\"1\" class=\"module_row themify_builder_row row-white tb_9yqp61 tb_first tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-2 tb_bapt61 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_q16061 grosse-box  \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h2 style=\"text-align: left;\">Wie k\u00f6nnen wir Ihnen helfen?<\/h2>\n<div id=\"wpforms-186\" class=\"wpforms-container wpforms-container-full wpforms-render-modern\"><form id=\"wpforms-form-186\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" action=\"\/de\/wp-admin\/admin-ajax.php?wpforms_form_id=186\" enctype=\"multipart\/form-data\" method=\"post\" data-formid=\"186\" data-token=\"361b8414a6e8534e5f42db4b12e2bbad\" data-token-time=\"1744880687\"><noscript class=\"wpforms-error-noscript\">Bitte aktivieren Sie JavaScript in Ihrem Browser, um dieses Formular fertigzustellen.<\/noscript>\n<div id=\"wpforms-error-noscript\" class=\"wpforms-hidden\">Bitte aktivieren Sie JavaScript in Ihrem Browser, um dieses Formular fertigzustellen.<\/div>\n<div class=\"wpforms-field-container\">\n<div id=\"wpforms-186-field_1-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"1\"><label class=\"wpforms-field-label\" 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data-extensions=\"jpg,jpeg,jpe,gif,png,bmp,tiff,tif,webp,avif,ico,heic,heics,heif,heifs,asf,asx,wmv,wmx,wm,wma,avi,divx,mov,qt,mpeg,mpg,mpe,mp4,m4v,ogv,webm,mkv,3gp,3gpp,3g2,3gp2,txt,asc,c,cc,h,srt,csv,ics,css,aac,flac,class,xcf,doc,docx,docm,onetoc,onetoc2,onepkg,odc,tsv,rtx,vtt,mp3,m4a,m4b,ra,ram,rar,wav,x-wav,ogg,oga,mid,midi,wax,mka,rtf,pdf,tar,zip,gz,gzip,7z,psd,pot,pps,ppt,potx,potm,ppsx,ppsm,pptx,pptm,wri,xla,xls,xlt,xlw,xlam,xlsx,xlsm,xlsb,xltx,xltm,mpp,dotx,dotm,ppam,sldx,sldm,oxps,xps,odt,odp,ods,odg,odb,odf,wp,wpd,key,numbers,pages,svg,svgz,woff,woff2,ttf,eot,otf\" data-max-size=\"1536000\" data-max-file-number=\"1\" data-post-max-size=\"1536000\" data-max-parallel-uploads=\"4\" data-parallel-uploads=\"true\" data-file-chunk-size=\"1536000\">\n<div class=\"dz-message\"><span class=\"modern-title\">Click or drag a file to this area to upload.<\/span><\/div>\n<\/div>\n<input id=\"wpforms-186-field_9\" class=\"dropzone-input\" style=\"position: absolute!important; clip: 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data-alt-text=\"Senden\u2026\" data-submit-text=\"Absenden\" aria-live=\"assertive\">Absenden<\/button><img loading=\"lazy\" decoding=\"async\" class=\"wpforms-submit-spinner\" style=\"display: none;\" src=\"https:\/\/avisec.com\/de\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" alt=\"Wird geladen\" width=\"26\" height=\"26\"><\/div>\n<\/form><\/div>\n<!-- .wpforms-container -->    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-2 tb_klo961 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_loat61   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h1>Support<\/h1>\n<h2>Kontaktieren Sie uns pers\u00f6nlich<\/h2>\n<p>Ein Team von Experten hilft Ihnen gerne per Telefon oder E-Mail:<\/p>    <\/div>\n<\/div>\n<!-- \/module text --><!-- module text -->\n<div  class=\"module module-text tb_6v8361   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><b>Niederlassung in Deutschland:<\/b><\/p>\n<p>Telefon: <a href=\"tel:+4976237580000\">+49 7623 758 0000<\/a><br>E-Mail:\u00a0<a href=\"mailto:sales@avisec.com\">sales@avisec.com<\/a><\/p>\n<p><span style=\"font-weight: bold;\">avisec GmbH<br><\/span>R\u00f6merstra\u00dfe 90<br>79618 Rheinfelden (Baden)<br>Germany<\/p>    <\/div>\n<\/div>\n<!-- \/module text --><!-- module buttons -->\n<div  class=\"module module-buttons tb_4wpc61 buttons-horizontal solid round  rounded buttons-fullwidth\" data-lazy=\"1\">\n        <div class=\"module-buttons-item tf_in_flx\">\n                        <a href=\"#\" class=\"ui builder_button tf_in_flx green\" >\n                                                Aktuell sind keine St\u00f6rungen vorhanden                                        <\/a>\n                <\/div>\n            <\/div>\n<!-- \/module buttons -->\n<!-- module buttons -->\n<div  class=\"module module-buttons tb_b6nc61 buttons-horizontal solid   buttons-fullwidth\" data-lazy=\"1\">\n        <div class=\"module-buttons-item tf_in_flx\">\n                        <a href=\"\/de\/ressourcen\" class=\"ui builder_button tf_in_flx yellow\" >\n                                                Knowledge Base                                        <\/a>\n                <\/div>\n            <\/div>\n<!-- \/module buttons -->\n<!-- module text -->\n<div  class=\"module module-text tb_h8p361   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><span style=\"font-weight: bold;\">Hauptsitz in der Schweiz<br><\/span>Telefon:\u00a0<a style=\"font-weight: 300;\" href=\"tel:+41565005020\">+41 56 500 50 20<\/a><\/p>\n<p><span style=\"font-weight: bold;\">avisec ag<br><\/span>Ruggh\u00f6lzli 2<br>5453 Remetschwil<br>Schweiz<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row 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k\u00f6nnen wir Ihnen helfen? Bitte aktivieren Sie JavaScript in Ihrem Browser, um dieses Formular fertigzustellen. Bitte aktivieren Sie JavaScript in Ihrem Browser, um dieses Formular fertigzustellen. Kamera-ID * St\u00f6rung aufgetreten am * Date Time Nachname * E-Mail * Telefon * Nachricht * File Upload \/ Print Screen Click or drag a file to this [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"editor_notices":[],"footnotes":""},"class_list":["post-183","page","type-page","status-publish","hentry","has-post-title","has-post-date","has-post-category","has-post-tag","has-post-comment","has-post-author",""],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.6 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Support Baustellenkamera | Hilfe &amp; Service | avisec<\/title>\n<meta name=\"description\" content=\"Nutzen Sie unseren technischen Support! Finden Sie schnelle Hilfe, Anleitungen und direkten Kontakt zu den Baustellenkamera-Spezialisten von avisec.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/avisec.com\/de\/support\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support\" \/>\n<meta property=\"og:description\" content=\"Nutzen Sie unseren technischen Support! 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Wir entwickeln, installieren und betreiben komplette Kamera- und Cloud-Systeme f\u00fcr Bauunternehmen, Generalunternehmer, \u00f6ffentliche Auftraggeber, Tourismusdestinationen sowie Infrastrukturprojekte. Die avisec-Cloud-Plattform verarbeitet, speichert und analysiert t\u00e4glich hunderttausende Bilder f\u00fcr die Bereiche Baudokumentation, Projektkontrolle, Fortschrittsberichte sowie Medien- und Marketingzwecke. Die avisec Cloud bietet Enterprise-Kunden skalierbare Bildspeicherung, intelligente Workflows, automatisierte Zeitraffer, 3D-Datenverarbeitung, sichere Zugriffsverwaltung und API-Integrationen. Mit \u00fcber 16 Jahren Erfahrung, mehr als 7.800 realisierten Projekten in \u00fcber 17 L\u00e4ndern und \u00fcber 1.100 aktiv betriebenen Kameras z\u00e4hlt avisec zu den technisch f\u00fchrenden Anbietern auf dem europ\u00e4ischen Markt. 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Das Unternehmen kombiniert Schweizer Engineering, modernste Kameratechnik und zuverl\u00e4ssige Cloud-Services zu einem vollst\u00e4ndig integrierten End-to-End-System f\u00fcr Bilddokumentation, Projektmanagement und Live-Visualisierung.","email":"sales@avisec.com","telephone":"+49 7623 758 0000","legalName":"avisec GmbH","foundingDate":"2022-07-13","vatID":"DE354005345","taxID":"HRB 726972","duns":"CH40030322865","naics":"334220","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"11","maxValue":"50"}}]}},"builder_content":"<h2 style=\"text-align: left;\">Wie k\u00f6nnen wir Ihnen helfen?<\/h2> <form id=\"wpforms-form-186\" action=\"\/de\/wp-admin\/admin-ajax.php?wpforms_form_id=186\" enctype=\"multipart\/form-data\" method=\"post\" data-formid=\"186\" data-token=\"361b8414a6e8534e5f42db4b12e2bbad\" data-token-time=\"1744880687\"><noscript>Bitte aktivieren Sie JavaScript in Ihrem Browser, um dieses Formular fertigzustellen.<\/noscript> Bitte aktivieren Sie JavaScript in Ihrem Browser, um dieses Formular fertigzustellen.\n<label for=\"wpforms-186-field_1\">Kamera-ID *<\/label><input id=\"wpforms-186-field_1\" name=\"wpforms[fields][1]\" required=\"\" type=\"text\" aria-errormessage=\"wpforms-186-field_1-error\"> <fieldset><legend>St\u00f6rung aufgetreten am *<\/legend>\n<input id=\"wpforms-186-field_8\" name=\"wpforms[fields][8][date]\" required=\"\" type=\"text\" data-date-format=\"F j, Y\" data-disable-past-dates=\"0\" data-input=\"true\" aria-errormessage=\"wpforms-186-field_8-error\"> <label for=\"wpforms-186-field_8\">Date<\/label> <input id=\"wpforms-186-field_8-time\" name=\"wpforms[fields][8][time]\" required=\"\" type=\"text\" data-time-format=\"H:i\" data-step=\"30\" data-rule-time24h=\"true\" aria-errormessage=\"wpforms-186-field_8-time-error\"><label for=\"wpforms-186-field_8-time\">Time<\/label>\n<\/fieldset> <label for=\"wpforms-186-field_4\">Nachname *<\/label><input id=\"wpforms-186-field_4\" name=\"wpforms[fields][4]\" required=\"\" type=\"text\" aria-errormessage=\"wpforms-186-field_4-error\"> <label for=\"wpforms-186-field_2\">E-Mail *<\/label><input id=\"wpforms-186-field_2\" spellcheck=\"false\" name=\"wpforms[fields][2]\" required=\"\" type=\"email\" aria-errormessage=\"wpforms-186-field_2-error\"> <label for=\"wpforms-186-field_5\">Telefon *<\/label><input id=\"wpforms-186-field_5\" name=\"wpforms[fields][5]\" required=\"\" type=\"tel\" data-rule-int-phone-field=\"true\" aria-label=\"Telefon\" aria-errormessage=\"wpforms-186-field_5-error\"> <label for=\"wpforms-186-field_3\">Nachricht *<\/label><textarea id=\"wpforms-186-field_3\" name=\"wpforms[fields][3]\" required=\"\" aria-errormessage=\"wpforms-186-field_3-error\"><\/textarea> <label for=\"wpforms-186-field_9\">File Upload \/ Print Screen<\/label>\nClick or drag a file to this area to upload.\n<input id=\"wpforms-186-field_9\" style=\"position: absolute!important; 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